Contact CPX
Contact Survey Partner CPX
1. Check the Survey’s Expected Credit Time ⏳
Some CPX surveys don’t credit instantly; they may take several hours or days to appear in your account.
Make sure you’ve waited the estimated time mentioned in the survey details before taking any further action.
2. Confirm You’ve Met All Requirements ✅
Read the survey instructions carefully and confirm you completed every step (e.g., answered all questions honestly, reached the end of the survey).
Use real information—providing fake details or using a VPN can lead to disqualification.
3. Gather Proof of Completion 📸
If you’re certain you’ve met all requirements, collect any evidence that shows you completed the survey. This might include:
Screenshots of the final survey screen
Completion or confirmation messages
Date and time you finished the survey
4. Open the CPX Surveywall
Go to the SatoshiOffers Earn page and scroll down to “Survey Partners.”
Select CPX to open their surveywall.
Click the three stripes (menu icon) at the top-left corner and choose “Help.”
Scroll down until you see a form to fill out
4.1 Open a New Support Ticket
Scroll to the bottom of the Help page.
Open a new support ticket and provide all relevant details about the survey in question.
5. Be Patient & Follow Up Gently 🙏
CPX may take a few days to investigate your claim.
Avoid submitting multiple tickets about the same issue; this can slow down the process.
6. When to Contact SatoshiOffers Support ☎️
If you’ve tried contacting CPX but haven’t received a response after a reasonable time, or you have additional questions about SatoshiOffers, you can reach out to SatoshiOffers Support.
Provide any ticket IDs or reference numbers from CPX, plus your evidence of completion, so our team can better assist you. Please also check here how to make Screenshot!
❓ Frequently Asked Questions
Q: Can SatoshiOffers credit me directly if CPX doesn’t respond? A: No. Because CPX manages its own survey tracking, SatoshiOffers does not have the authority to credit your account without their confirmation.
Q: How long should I wait before contacting CPX? A: Check the survey’s expected credit time first—if it says “up to 72 hours,” wait at least that long. If you still haven’t received your reward, then reach out.
Q: What if CPX says I’m disqualified but I’m sure I completed everything? A: Submit as much proof as possible. If they still deny your claim, unfortunately, SatoshiOffers cannot override their decision.
💡 Important Tips
Be detailed: The more information and proof you can provide, the easier it is for CPX to verify your claim.
Be patient: It may take a few days for CPX to investigate and respond.
Follow up if necessary: If you don’t hear back after a reasonable time, you can send a polite follow-up or contact SatoshiOffers Support for additional guidance.
By following these steps, you’ll give CPX all the details they need to investigate and hopefully resolve your missing reward issue. Good luck!
Last updated